I’ve been happily using an iPhone for four years. That is, until my Android envy started heating up.
My Smartphone Story
I’ve been using a “smart” phone since the early days – as far back as the Palm Trio.
Over the years, I’ve switched between Palm, Windows, Blackberry, Android and Apple.
I’ve been an iPhone user for the last four years – before, during and after my two plus years working at an Apple Store.
Recently, I started getting Android envy: I craved an interactive home screen and the more customizable features that Android offers.
I picked up the Samsung Galaxy Note 3 because I also wanted a larger screen. The split-screen multitasking features were incredibly appealing.
After only one week, I switched right back to my iPhone 5s. Here’s why.
Day 1 – The First Date
As soon as I started using my new Galaxy Note 3, I spent about an hour playing around with settings and downloading all the necessary apps (having a great password keeper is key for this): Twitter, Flipboard, Instagram, Candy Crush, etc.
Things were carefree and I was having fun.
Day 3 – The Honeymoon Period
The first couple of days with the Note 3 were great – we were getting along swimmingly.
Soon after, I dove right in: I started using my Note 3 like a new toy.
I instantly fell in love with the display: it’s size and and how vibrant the screen was. Reading news, emails and web pages required almost no zooming.
At Moshi, we use Gmail and the setup on Android was absolutely seamless: everything blended into the operating system and that was a huge plus.
Thanks to widgets within the top menu pulldown, I was able to see information from different apps without having to open the application.
I could stock quotes, calendar events and my most recent emails all on one screen. This was something I could never do on iOS (many of these menu customizations have just been announced for iOS 8).
True multitasking was a dream come true.
It’s hands down, my favorite thing about the Android experience.
Day 5 – The First Fight
My biggest issue was not with the operating system or even the phone itself.
It was the cell service.
I didn’t switch carriers or change my plan, but I noticed a significant decrease in call quality and sending SMS messages was a pain – they would only go through intermittently.
For the first time in my new relationship, I wasn’t happy.
Nowadays, there are plenty of options for messaging: WhatsApp, WeChat, Facebook Messenger, Gchat, etc.
As I started relying more on Internet-based messaging apps, my communication was splintered.
I was maintaining multiple conversations on multiple different messaging apps and it was hard to keep track.
Most of my friends and family have iPhones (I’d estimate around 85%). With iMessage, I could pick up my conversations right where I left off on any Apple device.
I was quickly becoming disenchanted.
Day 7 – The Break Up
The straw that broke the camel’s back was a 30-minute phone conversation that could’ve been solve with a five minute video chat.
I received a frantic text from my grandmother telling me she needed help with her new printer.
She had tried to FaceTime me (best way to troubleshoot anything for friends and family by the way) and it was clearly not working since I was not on an iPhone. Yes, there are plenty of other video chatting options, but none as grandma-friendly.
In what could have been a brief Facetime chat, I spent 30 minutes going back and forth with grandma.
As the designated IT support for a very large family, there was no way I was going to spend countless more hours switching everyone over to a new service for me to help them.
This was when I realized there was no escaping it: I wasn’t ready to leave iPhone.
This is just my experience
My experience is not necessarily universal, but it’s a prime example of the strength of Apple’s ecosystem.
The hardest part about my Note 3 was communicating with everyone else – but that’s because my everyone else is on an iPhone.
If you find yourself part of an Android community, you might not share my sentiments.
What’s your smartphone story? Tell me about it in the comments.